Help & FAQ

The Clubhouse is a free management platform for golf societies. It handles fixtures, scorecards, leaderboards, handicaps, competitions, payments, and communications — so your committee can spend less time on admin and more time on the course.

You’ll need an invitation link or email from your society’s admin. Click the link, sign up with your email, and you’re in. Some societies also have a public join link that anyone can use.

Members are full golf society members — they have a handicap, can register for fixtures, submit scorecards, and appear on the leaderboard. Supporters can take part in competitions like Last Man Standing but don’t need a handicap or scorecards.

Go to the Fixtures page and tap the upcoming fixture you want to play in. Hit “Register” and you’re confirmed. If payment is required, you’ll be prompted to pay by card during registration.

After a fixture, go to your fixture page and tap “Submit Scorecard”. Enter your hole-by-hole scores — the platform calculates your Stableford points automatically. You can also submit on behalf of your playing partners.

The leaderboard uses the Stableford scoring system. Your handicap is applied to each hole based on the course’s stroke index. Points are awarded per hole (0 for double bogey or worse, up to 5+ for albatross). The Order of Merit tracks your best rounds across the season.

Enter the competition by paying the entry fee. Each Premier League gameweek, you pick one team to win their match. If your team wins, you survive. If they draw or lose, you’re eliminated. Last person standing wins the pot. You can’t pick the same team twice in the same competition.

You must submit your pick before the first match of the gameweek kicks off. You’ll receive reminder notifications at 48 hours, 24 hours, and 3 hours before the deadline.

If your society has auto-pick enabled, the system will randomly assign you a team from the available options. If auto-pick is not enabled, you’ll be eliminated for not making a selection.

No. Once you’ve picked a team in a competition, you cannot pick them again. Choose wisely — you need to make your picks last the full season.

When you register for a fixture or enter a competition that requires payment, you’ll be prompted to pay by card. Payments are processed securely through Stripe. Your society’s treasurer receives the funds directly.

Refunds are managed by your society’s committee. Contact your society treasurer or admin to request a refund. Once approved, refunds are processed through Stripe and typically arrive within 5–10 business days.

Your handicap is managed by your society’s admin. Contact them to request an adjustment. Admins can update handicaps from the Members section of the admin dashboard.

Go to My Settings from the menu. Under Notifications, toggle on push notifications and allow them when your browser asks. You’ll receive alerts for fixture reminders, scorecard results, competition updates, and more.

For questions about your society (fixtures, payments, membership), contact your society admin directly. For platform issues or general enquiries, email us at hello@theclubhouse.software.